Privacy Policy
Joyama International Clinic (hereinafter referred to as “the Clinic”) is committed to protecting personal information and respecting the privacy of all individuals. This policy explains how we collect, use, and protect your personal information in accordance with applicable laws, including Japan’s Act on the Protection of Personal Information (APPI).
1. Information We Collect
The Clinic may collect the following personal information:
- Any other information provided through forms or consultations
- Full name, address, email address, and phone number
- Date of birth, gender, and medical history
- Appointment details and health-related information
- Insurance information and payment details
2. Purpose of Use
Collected personal information will be used for the following purposes:
- Improving our services and quality of care
- Providing medical services
- Managing medical records
- Processing insurance claims and payments
- Sending important care-related communications, such as appointment reminders
3. Sharing of Personal Information
The Clinic will not share personal information with third parties except in the following circumstances:
- When required by law or regulatory requirements
- For processing insurance claims with your insurance provider
- When sharing information with other healthcare professionals involved in your care
- For any other purpose with your prior consent
4. Data Security
The Clinic takes the security of personal information seriously and implements appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse.
5. Your Rights
You have the following rights regarding your personal information:
- The right to access your personal information and request corrections where necessary
- The right to request deletion or restriction of data processing in certain circumstances
- The right to withdraw consent for the use of your personal information for specific purposes
To exercise any of these rights, please contact us using the details below.
6. Use of Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files used to understand how our website is being used. If you prefer not to use cookies, you may disable them through your browser settings.
7. Contact & Policy Updates
This policy may be updated from time to time. Please refer to our website for the most current version.
Established: March 1, 2026
Last Revised: March 1, 2026
